Privacy Policy

Scope of Application

This Privacy Policy is intended to inform users of this website about the nature, scope, and purpose of the collection and use of personal data by the website operator, FIRSTSWISSVENTURES AG, Buchmattstrasse 4a, CH-3400 Burgdorf.

Tel. CH: +41 41 511 02 70
Tel. EU: +43 720 51 30 12
Email: hello@nucleoviva.com

As the website operator, we take your privacy very seriously and treat your personal data confidentially and in accordance with statutory regulations.

Please bear in mind that data transmission over the internet can inherently be subject to security vulnerabilities. Absolute protection against access by third parties is not feasible.

Access Data

We, or our hosting provider, collect data on accesses to the site and save these as “server log files.” The following data is logged in this manner:

  • Visited website
  • Time of access
  • Amount of data sent in bytes
  • Source/reference from which you accessed the site
  • Browser used
  • Operating system used
  • IP address used

The collected data is used exclusively for statistical analysis and to improve the website. However, we reserve the right to retrospectively check the server log files if there are concrete indications of illegal use.

Cookies

This website uses cookies. These are small text files that are stored on your device. Your browser accesses these files. The use of cookies enhances the user-friendliness and security of this website.

Most common browsers offer the option to block cookies. Please note: We cannot guarantee that you will be able to access all functions of this website without restrictions if you choose to block cookies.

Handling of Personal Data

We only collect, use, and share your personal data if this is permitted by law or if you consent to the data collection.

Personal data is considered to be any information that can be used to identify you and that can be traced back to you—for example, your name, email address, and telephone number.

User Account

When placing an order, you have the option to voluntarily create a password-protected customer account. This provides an overview of your past orders and active order processes. If you leave the online shop, you will be logged out automatically. Alternatively, you can check out as a guest, in which case no account will be created.

We accept no liability for password misuse unless we ourselves caused it.

Order Process

All data entered by the customer during the order process is stored. This includes:

  • First and last name
  • Address
  • Payment data
  • Email address

Data that is absolutely necessary for delivery or order processing will be passed on to third-party service providers. As soon as the retention of your data is no longer necessary or legally required, it will be deleted.

Credit Check

To ensure both your security and ours, we may carry out a credit check before concluding a contract. In addition to checking past transactions with us and any changes to your personal data, we also utilize third-party service providers.

Your personal data (name, address, date of birth) will be sent to Creditreform as part of the credit check.

Handling of Contact Information

If you contact us using the provided contact options, your details will be saved so that they can be used to process and answer your inquiry. This data will not be passed on to third parties without your consent.

Handling of Comments and Posts

If you leave a post or comment on this website, your IP address will be saved. This is for our security: If your text violates the law, we need to be able to trace your identity.

Subscriptions

You have the option to subscribe to both the entire website and follow-up comments on your post. You will receive an email to confirm your email address. No further data is collected beyond this. The stored data will not be passed on to third parties. You can unsubscribe at any time.

Google Analytics

This website uses the “Google Analytics” service, which is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA), to analyze website usage by users. The service uses “cookies”—text files that are stored on your device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

IP anonymization is active on this website. The IP address of users is truncated within the member states of the EU and the European Economic Area. This truncation eliminates the personal reference of your IP address. Under the terms of the data processing agreement we have entered into with Google Inc., they use the collected information to evaluate website usage and activity and to provide services relating to internet use.

You have the option of preventing the storage of cookies on your device by adjusting the appropriate settings in your browser. There is no guarantee that you will be able to access all functions of this website without restrictions if your browser does not allow cookies.

Furthermore, you can use a browser plugin to prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. The following link takes you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=en
Alternatively, clicking this link prevents Google Analytics from collecting data about you on this website. Clicking the link downloads an “opt-out cookie.” Your browser must therefore generally allow the storage of cookies for this purpose. If you delete your cookies regularly, you will need to click on the link again each time you visit this website.

Here you can find more information on data use by Google Inc.: https://support.google.com/analytics/answer/6004245?hl=en

Use of Social Media Plugins

This website uses Facebook Social Plugins, operated by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). The integrations are recognizable by the Facebook logo or the terms “Like” or “Share” in Facebook’s colors (blue and white). Information on all Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/

The plugin establishes a direct connection between your browser and the Facebook servers. We have no influence on the nature and scope of the data that the plugin transmits to the servers of Facebook Inc. Information on this can be found here: https://www.facebook.com/help/186325668085084

The plugin informs Facebook Inc. that you have visited this website. There is a possibility that your IP address will be saved. If you are logged into your Facebook account during your visit to this website, the aforementioned information will be linked to it.

If you use the functions of the plugin—for example, by sharing or “liking” a post—the corresponding information is also transmitted to Facebook Inc.

Furthermore, this website uses the “+1” button from Google Plus. This is operated by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). If you visit a page containing the “+1” button, a direct connection is established between your browser and the Google servers. We therefore have no influence on the nature and scope of the data that the plugin transmits to the servers of Google Inc. If you click on the “+1” button while logged into Google+, you share the contents of the page on your public profile.

According to Google Inc., personal data is only collected when you click the button. For logged-in Google users, the IP address, among other things, is saved. If you want to prevent Google Inc. from saving this data and linking it to your account, please log out before visiting this website.

Information on the “+1” button can be found here: https://developers.google.com/+/web/buttons-policy

Furthermore, this website uses Twitter buttons. These are operated by Twitter Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107, USA). If you visit a page containing such a button, a direct connection is established between your browser and the Twitter servers. We therefore have no influence over the nature and scope of the data that the plugin transmits to the servers of Twitter Inc.

According to Twitter Inc., only your IP address is collected and stored. Information on the handling of personal data by Twitter Inc. can be found here: https://twitter.com/privacy?lang=en

Newsletter Subscriptio

We offer a newsletter to inform you about current events and exclusive offers. To subscribe to the newsletter, you must provide a valid email address.

User Rights: Information, Correction, and Deletion

As a user, you have the right to request free information regarding the personal data stored about you. Provided your request does not conflict with a legal obligation to retain data (e.g., data retention laws), you have the right to correct inaccurate data and to block or delete your personal data.