We are delighted that you are visiting our website nucleoviva.com and thank you for your interest in our company and our products and services. Protecting your privacy when you use our website is important to us. Therefore, please take note of the following information:
Basic information on the handling of personal data
You can visit our website without us collecting any personal data from you. Personal data is only collected if you provide it to us yourself for the purpose of executing a contract, opening a customer account or contacting us. Without your express consent, this data will only be used for the purpose of executing the contract and processing your enquiries. After the contract has been fully executed, your data will be stored in accordance with tax and commercial law retention periods, but will be blocked for other uses and deleted after these periods have expired, unless you have expressly consented to the further use of your data.
In addition, personal data is collected when you subscribe to our email newsletter. We use this data for our own advertising purposes in the form of our email newsletter, provided you have expressly consented to this as follows:
‘Subscribe to newsletter’
You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending us a message. Once you have unsubscribed, your email address will be deleted from our newsletter distribution list immediately.
Transfer of personal data for order processing
2.1 The personal data we collect will be passed on to the transport company responsible for delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods.
2.2 When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – ‘purchase on account’ via PayPal, we pass on your payment details to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter ‘PayPal’) for the purpose of payment processing. PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – ‘purchase on account’ via PayPal. PayPal uses the result of the credit check in relation to the statistical probability of default for the purpose of deciding whether to provide the respective payment method. The credit check may contain probability values (so-called score values). Insofar as score values are included in the result of the credit check, these are based on a scientifically recognised mathematical-statistical procedure. Address data, among other things, is included in the calculation of the score values. For further information on data protection, including the credit agencies used, please refer to PayPal’s privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
2.3 If you choose to pay by credit card via the payment service provider ConCardis, payment will be processed by the payment service provider ConCardis GmbH, Helfmann-Park 7, 65760 Eschborn, to whom we will pass on the information you provided during the ordering process along with the information about your order. Your data will only be passed on for the purpose of payment processing with the payment service provider ConCardis.
Cookies
In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies to recognise your browser the next time you visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general. If you do not accept cookies, the functionality of our website may be limited.
Use of social plugins
4.1 Our website uses social plugins (‘plugins’) from the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (‘Facebook’). The plugins are marked with a Facebook logo or the addition ‘Social plugin from Facebook’ or ‘Facebook Social Plugin’. An overview of the Facebook plugins and their appearance can be found here: https://developers.facebook.com/docs/plugins
When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.
If you are logged into Facebook, Facebook can immediately associate your visit to our website with your Facebook profile. If you interact with the plugins, for example by clicking the ‘Like’ button or posting a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.
For the purpose and scope of data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for protecting your privacy, please refer to Facebook’s privacy policy: https://www.facebook.com/policy.php
If you do not want Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the Facebook plugins from loading by using add-ons for your browser, e.g. the ‘Facebook Blocker’ (https://webgraph.com/resources/facebookblocker/).
4.2 Our website uses social plugins (‘plugins’) from the microblogging service Twitter, which is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (‘Twitter’). The plugins are marked with a Twitter logo, for example in the form of a blue ‘Twitter bird’. An overview of the Twitter plugins and their appearance can be found here: https://twitter.com/about/resources/buttons
When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the Twitter servers. The content of the plugin is transmitted directly from Twitter to your browser and integrated into the page. Through this integration, Twitter receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Twitter profile or are not currently logged in to Twitter. This information (including your IP address) is transmitted directly from your browser to a Twitter server in the USA and stored there.
If you are logged in to Twitter, Twitter can immediately associate your visit to our website with your Twitter account. If you interact with the plugins, for example by clicking the ‘Tweet’ button, the corresponding information is also transmitted directly to a Twitter server and stored there. The information is also published on your Twitter account and displayed to your contacts there.
For the purpose and scope of data collection and the further processing and use of the data by Twitter, as well as your rights in this regard and setting options for protecting your privacy, please refer to Twitter’s privacy policy: https://twitter.com/privacy
If you do not want Twitter to assign the data collected via our website directly to your Twitter account, you must log out of Twitter before visiting our website. You can also completely prevent the Twitter plugins from loading by using add-ons for your browser, e.g. the script blocker ‘NoScript’ (https://noscript.net/).
Web analytics service
This website uses Google Analytics, a web analytics service provided by Google Inc. (‘Google’). Google Analytics uses ‘cookies’, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States.
However, if IP anonymisation is activated on this website, your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser software; however, please note that if you do this, you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plugin or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data within this website in the future (this opt-out cookie only works in this browser and only for this domain; if you delete your cookies in this browser, you must click this link again):
Deactivate Google Analytics
Please note that this website uses Google Analytics with the extension ‘_anonymizeIp()’ and therefore IP addresses are only processed in truncated form in order to exclude direct personal references.
Your rights and contacting us
You have the right to obtain information about your stored data free of charge and, if necessary, the right to correct, block or delete this data. If you have any further questions about the collection, processing or use of your personal data, please contact us. The same applies to information, blocking, deletion and correction requests regarding your personal data, as well as to the revocation of consent given. You can find the contact address in our legal notice.
Comments
When visitors write comments on the website, we collect the data displayed in the comment form, as well as the visitor’s IP address and user agent string (which identifies the browser) to help detect spam.
An anonymised string (also called a hash) may be created from your email address and provided to the Gravatar service to check whether you are using it. The Gravatar service’s privacy policy can be found here: https://automattic.com/privacy/. Once your comment has been approved, your profile picture will be publicly visible in the context of your comment.
Embedded content from other websites
Posts on this website may contain embedded content (e.g. videos, images, posts, etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking services, and record your interaction with this embedded content, including your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we store your data
When you write a comment, it is stored indefinitely, including metadata. This allows us to automatically recognise and approve follow-up comments instead of holding them in a moderation queue.
For users who register on our website, we also store the personal information they provide in their user profiles. All users can view, change or delete their personal information at any time (the username cannot be changed). Website administrators can also view and change this information.